Warranty

We stand behind the quality of our products and are committed to providing you with peace of mind regarding your purchase. The following warranty terms apply to Forever Doors & Windows:

1. Aluminum Frame: We guarantee the structural integrity of the aluminum frame for a period of 10 years from the date of purchase. This warranty covers defects in materials and workmanship under normal use and service.
2. Glass: The glass components are covered under warranty for 10 years, provided they are not broken by external causes or misuse. In the event of glass breakage due to factors beyond our control, such as accidental impact or vandalism, replacement glass will be provided at the customer’s expense.
3. Hardware: All hardware components, including handles, locks, hinges, and other operational elements, are warranted against defects for a period of 10 years from the date of purchase. This warranty covers malfunction due to manufacturing defects under normal operating conditions.

Exclusions: This warranty does not cover damage caused by improper installation, misuse, neglect, acts of nature, or unauthorized modifications to the product. Additionally, normal wear and tear, including minor cosmetic imperfections, are not covered under warranty.

Claim Process: To file a warranty claim, please contact our customer service department with proof of purchase and a description of the issue. Our team will assess the claim and provide assistance in resolving any covered warranty issues.

Limitation of Liability: Our liability under this warranty is limited to the repair, replacement, or refund of defective products as determined by our inspection. We are not liable for any consequential or incidental damages arising from the use or inability to use our products.

This warranty is non-transferable and applies only to the original purchaser of [Product Name]. Any warranty claims must be made within the specified warranty period.